Posts Tagged ‘Local Government and Social Care Ombudsman’
Council shells out £3k to disabled woman who feared being ‘left to die’
Local government and social care watchdog says Town Hall’s inaction was ‘incomprehensible’
Read More‘Awful lot to do’ to improve complaints-handling, Islington Council admits
Councillors attack ‘surreal’ and ‘farcical’ situation in light of watchdog’s most recent report
Read MoreWatchdog launches probe into Islington’s complaints-handling – as councillor admits service is ‘not good enough’
Cllr Diarmaid Ward says problems are being allowed to ‘fester for too long’
Read More‘Unnecessary distress’: Town Hall apologises to family left in dark about safeguarding concerns for late relative
Local Government Ombudsman criticises Islington’s investigation into woman’s death
Read MoreTown Hall to review bereavement support after apologising for treatment of grieving mother
Pensioner to receive £200 compensation following confusion over funeral costs and delayed review of benefit overpayments
Read MoreTown Hall accepts ombudsman criticism over business rate debt collection
Council to review council tax and business rate collection policy
Read MoreTown Hall sees upheld complaints spike by 25 per cent in a year
Increase attributed to ombudsman’s ‘wider and more rigorous approach to investigations’
Read MoreIslington Council ‘sorry’ for failing to help homeless woman’s daughter – who is now missing
An recent investigation found the council ‘at fault’ in its handling of the case
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