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Posts Tagged ‘Local Government and Social Care Ombudsman’

Town Hall to review bereavement support after apologising for treatment of grieving mother

By Ed Sheridan, Local Democracy Reporter | Monday 6 January 2020

Pensioner to receive £200 compensation following confusion over funeral costs and delayed review of benefit overpayments

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Town Hall accepts ombudsman criticism over business rate debt collection

By Ed Sheridan, Local Democracy Reporter | Wednesday 23 October 2019

Council to review council tax and business rate collection policy

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Town Hall sees upheld complaints spike by 25 per cent in a year

By Ed Sheridan, Local Democracy Reporter | Monday 28 January 2019

Increase attributed to ombudsman’s ‘wider and more rigorous approach to investigations’

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Islington Council ‘sorry’ for failing to help homeless woman’s daughter – who is now missing

By Adam Barnett, Local Democracy Reporter | Monday 18 June 2018

An recent investigation found the council ‘at fault’ in its handling of the case

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